Facebook: Most popular. Least usable.
Published August 7th, 2007 under The Web, Usability & Accessibility
by Mashhoor Al Dubayan
You know what’s ironic about web site usability? it makes so much sense, yet many sites manage to make it to the top even though they’re frustrating to use.
Facebook is one of those sites. I’ve been using it for over two months now, and I still find myself having to stop often to think where should I click next to proceed.
To be a little more specific, Facebook suffers from those usability issues: