Book Review: Defensive Design For The Web
by Mashhoor Al Dubayan
What you will learn:
Defensive Design for the Web contains 40 guidelines that basically revolve around three things:
- Clearly and politely telling your web site’s visitors what to do and/or what to expect.
- Avoiding things that cause frustrations, and providing helpful “help” wherever and whenever they need it.
- Helping your visitors recover from different kinds of errors and dead-ends.
